Terms & Conditions

Welcome to Memaura

These Terms govern your access to and use of the Memaura website, social media storefronts, and related services. By using the Platform, you agree to comply with these Terms and all applicable laws.

1. Eligibility

Users must be at least 18 years old or supervised by a parent or legal guardian.

2. Intellectual Property

All designs, logos, product concepts, photos, graphics, and written content are the exclusive property of Memaura and may not be copied or reproduced without written permission.

3. Customized Orders

Personalized products may slightly vary in color, texture, or finishing due to their handcrafted nature.

Customers are responsible for confirming all personalization details before order approval.

4. Orders & Acceptance

Orders become confirmed only after payment authorization and internal approval. Memaura reserves the right to cancel or refuse any order due to stock limitations, pricing errors, or suspected fraud.

5. Payment Methods

Accepted payment methods may include Visa, Mastercard, Whish Money, Western Union, and Cash on Delivery where available.

All payments are processed through secure systems.

6. Shipping & Delivery

Delivery estimates may vary depending on customization requirements, holidays, weather conditions, and courier delays.

Customers are responsible for providing accurate delivery details.

7. Returns & Refunds

Customized products are generally non-refundable and non-exchangeable unless a manufacturing defect or shipping error is verified within 24 hours of delivery.

8. Customer Accounts

Customers are responsible for maintaining the confidentiality of their login credentials and account activity.

9. Limitation of Liability

Memaura shall not be responsible for indirect damages, courier delays, technical interruptions, or unauthorized account access.

10. Governing Law

These Terms are governed by the laws of the Republic of Lebanon, and any disputes shall fall under Lebanese jurisdiction.

11. Contact Us

For support and inquiries, customers may contact Memaura through the official communication channels displayed on the Platform.

• WhatsApp: +961 70 583 208
• Instagram: @memaura.co
• Website: www.memaura.co

Thank you for choosing Memaura.